Russell truly is the super salesman he told me he would be

Doug & Mary , 26 Apr 2021

Thank you for selling our home.   Your outstanding service and dedication delivered.   It is a pleasure to call you ‘our agent’ and to provide the following testimonial:-

 We interviewed a number of high-profile agents to sell our home in Castle Hill.  Russell, from a boutique agency in Baulkham Hills, stood out from the bunch.  He came highly recommended by  The Jenman Group (Consumer Advocate Team – promoting ethics in Real Estate) which sparked our interest. 

Russell impressed us from our first meeting.  We could not ignore his enthusiasm, knowledge and sincerity.   He seemed to have a natural talent for putting us at ease, taking the time to discuss and resolve our concerns, enabling us to feel completely comfortable with his step by step approach.  He was not only focussed on selling our property, but aiming to sell at the best possible price.   This calm approach along with his sound, honest advice assured us we were in experienced hands. 

Once our property was on-the-market, Russell warmly welcomed buyers through the ‘open homes’. He also made himself available for individual inspection appointments for hot buyers, when required.

Throughout the sales process Russell always ensured he had time for us too.  He was easy to contact and readily available for a chat.  He had the courage to keep us informed whether the updates were good or not so good.  His professionalism, patience and market knowledge paid off, particularly when obstacles needed addressing.  He went to great lengths, even dealing with government authorities to ensure no opportunity was lost. 

The way Russell treated us and kept us completely informed convinced us we were with the right agent.  He skilfully controlled our sale from start to settlement.  Always, treating buyers with the respect they deserve, while protecting our interests.   I believe too many agents today focus on the number of buyers rather than the quality of buyers.  Russell knows his stuff!  When a serious buyer came along he went all out to achieve a sale and ultimately achieved a result exceeding our most optimistic expectations.

He exceeded the asking price!

We have no hesitation in recommending Russell to those looking at selling in the area or simply seeking advice.  He truly is a super salesman.  If you have the opportunity of working with him, by making him your agent – JUMP at it!   You will be in good hands.